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Find property information: terms of use

About this service

Use this service to get a summary of who owns or leases a property, including:

The summary tells you when the title was last changed and can change if HM Land Registry receives an application. This service cannot tell you if a change is being processed.

When the summary you purchase, and the VAT receipt are displayed, you can view them, choose to print copies or download them. Once you leave the summary page it is not possible to return to it.

Use HM Land Registry's Find a Property service instead if you need more detailed information, such as the official title plan, full legal register entry or details of any access rights and restrictions.

By using this service you accept the terms of use set out on this page. Each term of use is separate. If a court decides any is unlawful the rest will continue to be fully effective. You can stop using this service at any time. HM Land Registry can stop you from using this service if you don't comply with its terms of use.

Registering to use the service

If you're already registered with HM Land Registry's Find a Property service, you can use your username and password to access this service.

If not, you'll need to provide an email address and a password. HM Land Registry will notify you when your account has been created.

Important: you are solely responsible for:

If you think your account's security has been breached, call HM Land Registry immediately on 0300 006 0411. To speak to a Welsh speaker call 0300 006 0422.

HM Land Registry is not responsible for any losses arising from unauthorised use of your account.

Terms and conditions of use

By registering an account, you agree that you will not:

  1. attempt to damage, impair or interrupt the service or access to it
  2. use any automated software agents to search, copy, monitor, display, obtain links to or otherwise access this or any other HM Land Registry system
  3. copy or display the information provided for display on another website
  4. attempt to add to, change or delete any information provided and held by HM Land Registry
  5. allow anyone else to access your account using your UserID
  6. use the information provided by the service to claim any arrangement or official partnership with HM Land Registry to supply or reuse data and/or information
  7. use the data for any fraudulent or unlawful activity including breaches of data protection law

HM Land Registry has the right to cancel your account at any time without notice if it suspects or has evidence you are not complying with these terms of use. If this happens you will have to pay any unpaid fees.

Using the service

You can access the service from any suitable internet-connected device and browser. When the summary you purchase, and the VAT receipt are displayed, you can view them, choose to print copies or download them. Once you leave the summary page it is not possible to return to it.

The service is available every day but may be taken down for updates and maintenance. If you are logged in when this happens, you'll receive notification on-screen.

If HM Land Registry has to contact you, it'll write to you at the email address you provided when you registered.

Using the service – your agreement with HM Land Registry

By using the Find Property Information service you have the ability to:

By using the service you agree to be bound by and pay for any purchase you make.

Because the information is provided immediately, once you pay for it you lose the right of cancellation you would normally have under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

This means that by making a request to view, print or download title summary information, you:

When it accepts your request, HM Land Registry enters into an agreement with you to provide title summary information at the time and date of your transaction. You can end this agreement at any time before you make payment. The agreement is between you and HM Land Registry and no-one else can enforce any of its terms.

The online payment provider will confirm your purchase and provide a transaction reference.

Your agreement with HM Land Registry ends when the title summary information is delivered.

HM Land Registry is not liable to you or any third party for any losses arising from delays to the provision of services or the completion of your order, for example through:

Information HM Land Registry holds about you

HM Land Registry's Find Property Information service will hold the following information about you:

How HM Land Registry uses your personal information

HM Land Registry uses personal information you provide in accordance with its Personal Information Charter to:

HM Land Registry will:

HM Land Registry complies with the requirements of Data Protection Law. It may retain and share information with:

This helps to prevent and detect crime such as registration or property fraud and to investigate land banking schemes.

Account changes

It's not possible to make changes to your account details once you create an account. To change your name or address details, correct any inaccurate or incomplete account information or if you want to use a different email address you'll need to register a new account.

Account De-Activated

Your account will remain live to enable you to use the service at any time. You can ask for your account to be closed and we will de-activate your account, call HM Land Registry on 0300 006 0411. To speak to a Welsh speaker, call 0300 006 0422. We will not delete personal data where it is required to establish, defend, or exercise legal claims, for example in relation to property or registration fraud. Personal information will be retained for a minimum period of five years.

How to make a complaint

If you're unhappy with the title summary information or any other aspect of the service, contact HM Land Registry by completing its online contact form or calling 0300 006 0411. To speak to a Welsh speaker, call 0300 003 0422.

If you're unhappy with the answer you receive, follow HM Land Registry's internal complaints procedure.

If you're still unhappy with the answer, contact the independent Complaints Reviewer's Office (ICR). The ICR can investigate your complaint independently from HM Land Registry.

Important: HM Land Registry is not directly responsible for the security or privacy of information you provide when making a transaction through the service's online payment provider. If you have an issue with this, you should:

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